E-Sim questions

[Typhon]

E-Sim available to existing accounts?. 

[Handy1]

@Typhon  Yes they are now . But we’re not when you started this thread 2 weeks ago 

[Handy1]

@Typhon  1 YES   2  just one (#) 3if you mean port number to it or just change phone number yes  4  eSIM will work on all 3G/4G and 5G 

add and #5 no you can not transfer it you would need  to request a new eSIM for fee $5 for new eSIM to keep number and plan for new phone 

[Typhon]

 Have contacted CS and got the answers that will help me decide what to do.  

[hairbag1]

Just follow the steps outlined in that Announcement...you should have no probs. If you do have questions, the Community Forum members are a great resource as well as the CSA's.

[Typhon]

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Thank you - now I just have to figure out how to do it.

[hairbag1]

@Typhon 

things have changed a bit since this post. Now the esim is available to new AND existing....here's some info from Announcements this week...

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing...

[softech · Accepted solution]

@Typhon 

eSIM is now available for existing subscribers

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing...

[Handy1]

@Typhon  Sorry you cannot , eSIM only for new activations . Not existing customers . Only way around it for now would be to port the number out and back in with new PM account . But probably not worth the money time and efforts . There’s a believe around here that eSIM will be available to existing customers sooner then later . 

Adding no upgrading plan unfortunately would not qualify as for eSIM . Needs be newly created account with a new email  @Typhon 

[softech]

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@Typhon wrote:

Because of problems with EverSafe I want to make sure that I will not encounter problems setting up a second number by eSim in my iPhone 12. Presently I have a PM account hard Sim installed in my phone. I also have another  still active old account with hard Sim, on the $15 plan that  has lots of data and extra voice minutes . How can I add this account to my phones eSim?

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@ Typhon

at this moemnt, eSIM is not available for existing subscribers. 

[hairbag1]

@Typhon 

esim is only available to new accounts. ..not existing.