cancel
Showing results for 
Search instead for 
Did you mean: 

Data redeemed not showing up in add-on

Lemonade
New in Town / Nouveau en Ville

Hi, 

 

I recently redeemed 1GB data in November with 15pts and then subsequently received the free 1GB Holiday data. However, both of these data do not show up in my account as an add-on. Is this normal? How will I be able to know how much of the add-on data I've already used?

 

Thanks

 

2 REPLIES 2

Dunkman
Oracle
Oracle

@Lemonade 

Website has been finicky.

You can try to login on a different web browser, clear cache or incognito mode. That will "update" your self service account.  

BKNS27
Mayor / Maire

@Lemonade 

The bonus 1gb data will be added within a week.

You can also redeem point for the iPhone 13 giveaway.

Need Help? Let's chat.