@pridelandscapin When was your last payment made? As long as the account hasn't been unpaid for 90 days of suspension, then you can definitely reactivate it by purchasing a voucher from SDM, London Drugs, 7/11 or Shell and add the funds by dialing 611 on your phone. Recharge.com will also email the voucher PIN to load via 611 but you pay a fee for the convenience. This gives you time to sort out the login.
If you don't remember your password, then submit send a private message, if having trouble with chatbot, to CS_Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
