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Data and phone usage past 90 days

Otter420
Great Neighbour / Super Voisin

I need to access my data usage history as far back as May 1, 2019 up until August 31, 2019

4 REPLIES 4

HALIMACS
Mayor / Maire

@Otter420 

 I’ll go one step further, even with a court order compelling them to do so, I highly doubt public mobile would retain records of that kind of information back that far.

I’m afraid you’re out of luck.

hTideGnow
Mayor / Maire

HI @Otter420 

no, you can only get up to 90 days of usage history

and no carrier can give you as far back as 4 years old usage.  

softech
Oracle
Oracle

@Otter420 

Sorr, usage history with PM is just 90 days

I do not think PM support can help unless you have a valid legal reason or a police/court order

 

Handy1
Mayor / Maire

@Otter420  You can view your usage in your account from overview page at the bottom . But it will only go back 3 months 

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