09-29-2023
10:25 AM
- last edited on
09-30-2023
09:25 AM
by
Dunkman
I would like to switch from eSIM back to my original sim because I had put the eSIM on my old Samsung instead of my iPhone and I didn’t mean to is there a way to switch my eSIM back to my original sim?
Solved! Go to Solution.
09-29-2023 10:31 AM
@Daking97 Yes once you have new physical SIM card in hand sim swap the number in your account profile page like this
SIM SWAPPING profile tabs
Note only do this on lap top or computer/ not mobile device
09-29-2023 10:26 AM - edited 09-29-2023 10:27 AM
HI @Daking97
yes, you can.
But you will need to get a new sim card from Telus or Koodo store or Amazon. Then login to My Account, Profile , click the pencil to the right of your sim card number and update the sim number there.