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Esim

Daking97
Great Neighbour / Super Voisin

I would like to switch from eSIM back to my original sim because I had put the eSIM on my old Samsung instead of my iPhone and I didn’t mean to is there a way to switch my eSIM back to my original sim? 

2 REPLIES 2

Handy1
Mayor / Maire

@Daking97  Yes once you have new physical SIM card in hand sim swap the number in your account  profile page like this 

SIM  SWAPPING  profile tabs

Handy1_0-1695997873653.png

 

Note only do this on lap top or computer/ not mobile device

hTideGnow
Mayor / Maire

HI @Daking97 

yes, you can.

But you will need to get a new sim card from Telus or Koodo store or Amazon.  Then login to My Account, Profile ,  click the pencil to the right of your sim card number and update the sim number there. 

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