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03-17-2023 02:19 PM
Is Data service down for anyone else? 2 people in my home with active accounts and no data service.
Seems to be some reports on twitter also, but no updates or acknowledgment from Public Mobile socials, which seems to be all but abandoned.
Solved! Go to Solution.
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03-17-2023 03:21 PM
two days ago on Mar 15 I also had no data, but calls and texts worked. I decided to try refreshing my cellular data connection (airplane mode on then off) and After that my data started working fine again.
This was in southern interior BC.
That's the first time in 3 years this has happened.
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03-17-2023 02:49 PM
@ArkhamSmoke Well either way at the end of the day we are happy to hear you got it all sorted out 🙂
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03-17-2023 02:36 PM
whether it was a hiccup or not, silly enough this worked and I should have tried this first 😂
Was weird since it impacted my partners phone too
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03-17-2023 02:30 PM
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03-17-2023 02:30 PM
@ArkhamSmoke Check here for outage reports.
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03-17-2023 02:28 PM
it looks like there might be a small cluster and a red warning symbol for near my area on the TElus Outage map, so I think that might be the culprit!
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03-17-2023 02:27 PM
No problems in the Kitchener Waterloo (Ontario) area.
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03-17-2023 02:26 PM
@ArkhamSmoke Maybe try rebooting the phone and or network settings and see if that helps at all
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03-17-2023 02:23 PM
BC Southern Interior seems to be up and running as usual.
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03-17-2023 02:23 PM
no issue with data amounts, which is happening with two separate accounts - and have tried outside the home today as well which is how I first noticed it. SMS and Voice work fin on both. I'm in Newfoundland and have several GB of Data remaining.
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03-17-2023 02:21 PM
@ArkhamSmoke what part of the country are you located. Service seems fine in Toronto.
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03-17-2023 02:21 PM
@ArkhamSmoke Make sure cellular data is on , also check how much data you have left
Try again incognito mode/private mode or a different device or lap top or simply try refreshing the page when logged in
For most up to date account info
and check
Outage map in your area:
https://istheservicedowncanada.com/