Current Subscription Plan has wrong information

[Hoffer1]

Hi, I have a plan that I have had for quite awhile. It was $60/mo for 8GB Data, Unlimited Canada & US texting and calling and 2GB US Data. My subscription page shows the $60/mo which is correct but it only shows that I have 2GB Data and nothing about US Data part. I think it is still working although I haven't had the chance to use the US Data for awhile but will be needing it in November.

Is there a way to get the Subscription on my account page to be correct or to at least check to make sure this is still by plan as I have never changed it?

[hTideGnow]

HI @dust2dust 

i meant the 2GB limit on the old US plan

of course I know the new one has limit, I meant OP can use the whole 40GB on the $50 Canada-US plan in US

[dust2dust]

@hTideGnow- The roaming plans are believed to be one bucket. Not "no limit". Unless you meant the 2gig roaming.

[hTideGnow]

HI @Hoffer1 

yes, that one is much better.. 5G, and no limit on US data (ie, you care technically use them all in US)

[Hoffer1]

Hey thanks a lot. I hadn't checked current available plans for quite awhile. There is one for $50/mo with 40GB data Canada & US. Awesome.

[hTideGnow]

yeah @dust2dust  

that's why I wonder why three are two different set of date going around

[dust2dust]

Yes this is yet more stupid programming. Or intentional, to confuse customers on what they're actually paying for.
But absolutely, change to the newer version of the roaming plan.

[hTideGnow · Accepted solution]

HI @Hoffer1 

PM plan details never show stuff clearly

and why don't you change over to the latest Canada-US plan? 5G, more data and and didn't specify how much max is for US, ie, can use them all in US

$50 - 40GB  or $65 - 50GB