@hTideGnow- I must be mis-communicating somehow. That's what I'm saying. It's the day after style for me now. Where for that while I had the day before style.
Adding - as did others and also new sign ups were often asking about it.
@hTideGnow- ?? That's what I wrote? tl;dr I guess.
Adding - @hTideGnow - this thread maybe? 🙂 I noticed it just very recently and wrote about it. I realize you have said there were two styles. I checked 3 accounts, one on the app and two others on two different browsers. Previously it was the before date for me. Now it has returned to the after date.
It's another example of stupid programming. Before these last couple system changes it was one date with the line - Pay before.. . Then they came up with the range of dates but they couldn't make sense of a very simple use of -1. So the last date is actually the new start date of the renewed prepaid period. Then they switched it up to being the day before the prepaid period for the first date. Then they more recently switched it back to the day after the paid period for the second date. So you need to look at the dates given and the valid plan period as being 11:59pm eastern of the first date to 12:01am eastern of the second date. That's your actual 30 paid days (plus two minutes to make this point) You saw the second date as being when your plan expired and had every intention of halting the service. Unfortunately....
Count the days on your calendar, August 12 - September 12th is not 30 days, it's 31 calendar days. If it's August 12 - September 11 that would be correct and is a normal cycle.
Due to Public Mobile being pre paid, because you didn't cancel it before the renewal date, they won't refund you even if you message a Customer Support Agent.
