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Curious

Balfe1990
Great Neighbour / Super Voisin

When was my account activated what year and month how can I find out 

6 REPLIES 6

Dublicate_acct
Great Citizen / Super Citoyen
  1. log into your My Rewards
  2. Select Discover Public Points.
  3. You will see below with a date of your next anniversary date.

softech
Oracle
Oracle

@Balfe1990 are you on the old rewards or new one?

if old rewards, how much loyal rewards you are getting now?

if new reward system, and you didn't migrate from old to new, you would have joined less than 1.5 years

Priority
Deputy Mayor / Adjoint au Maire

Do you delete your old emails? I like never, ever delete my emails so I still have the Original 'Welcome' and Activation emails somewhere deep in my inbox from Public Mobile.

Have you checked there?

hairbag1
Mayor / Maire

@Balfe1990 

if you're still not certain when your account was activated, ask a CSA to look into it for you. They'll likely want as much account related info as you can provide ie: phone number, account number; PM pin number; address on that account...etc. Click this link to start conversation with CSA...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BKNS27
Mayor / Maire

@Balfe1990 

You can also login to your account and go to the Payment section and see when your first payment was (the drop-down menu will go back 12 months) along with the email from PM welcome to the service.

dust2dust
Mayor / Maire

If you still have your welcome email then that's when. If you're on rewards then go to the rewards page and discover points shows your next anniversary. Go back from that by which loyalty dollar you get. I'm not sure how to tell with points. Don't switch to points if you're on rewards.

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