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Compatible phones

Lorno
Good Citizen / Bon Citoyen

I was told I needed a new phone that is compatible with the network and I was given a list: https://www.publicmobile.ca/en/on/get-help/articles/volte

I need to know what "EWB3 and Above means in 

  • Samsung S21 FE 5G (EWB3 & above)

I can't seem to find that combination of letters and numbers in the phone specifications. 

11 REPLIES 11

Unless you're purchasing DIRECTLY in a Best Buy store, do NOT purchase it off Marketplace Sellers. Too many scams, too many problems. Too many regrets. 

Lorno
Good Citizen / Bon Citoyen

The service is so inconsistent all over the province, I sometimes even have full bars and it reads 5g and I can't make a call. It is maddening. I have tested both dedicated 4g and 5g and it is the same result. Dropped calls, can't send texts. 

hi @Lorno 

https://www.bestbuy.ca/en-ca/product/refurbished-good-samsung-galaxy-s21-fe-5g-128gb-graphite-unlock...

make sure you aware this is not sold by Bestbuy.  It is actually Bestbuy marketplace sold by 2ndTurn Canada .  We heard of unreliable sellers on Bestbuy Marketplace, but make sure Bestbuy will honour and provide refund if there is any problem

dust2dust
Mayor / Maire

Did support tell you that? If so then you're being lied to again like they id before telling you needed a 4G or 5G plan for volte. From your previous thread your phone is absolutely compatible with this place. I have the exact same model. It has volte and 5G. It has had volte for quite some time now. I say that because we have seen reports of people saying they had volte for a brief period of time and then gone.

Lorno
Good Citizen / Bon Citoyen

Thatwas not the phone I was looking at but that looks to be a good deal, thanks.

Lorno
Good Citizen / Bon Citoyen

Bestbuy 

HI @Lorno 

where are you getting it from?

 

I assume this is the phone you want to get? I only ask because someone posted here a smokin good deal on a Moto.

https://www.motorola.ca/smartphones-motorola-edge-gen-3/p?gclid=EAIaIQobChMIkaa6h4azgQMVGQyzAB3CxwbX...

Lorno
Good Citizen / Bon Citoyen

This is what I am looking at but that number is not even in the same ballpark as the model number given. Samsung Galaxy S21 FE 5G 128GB - Graphite - Unlocked
Model Number: Galaxy S21 FE 5G
Web Code: 17165130

That appears to be a software build number. Having an older version doesn't necessarily mean that VoLTE won't work, but could just mean that's what Public Mobile successfully tested.

hTideGnow
Mayor / Maire

HI @Lorno 

EWB3 is a actual model number, you can only find that on the box

Generally, any S21 FE sold in Canada would work.  So, S21FE, S22, S23 will work.   Safest to get it from Canada retailer and not those shipped from US or other countries

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