Charges to my credit card that should not be there

[Reegan96]

I've been getting charges for the last three months at least from public mobile, I haven't been a customer in around a year. Tried to submit a ticket but I have to have a public mobile phone number to do so, as well as previous statements, and I am not a customer anymore so those don't exist. Just want to talk to someone about getting this cleared up

[dust2dust]

If neither you or any family member have any business with here or Koodo or even Telus then just do a chargeback on the charges through your card issuer.

[hTideGnow]

Hi @Reegan96 that should not happen

you can open ticket with them this get this resolved

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Reegan96]

Thank you! 

[RossN · Accepted solution]

@Reegan96 

hi you can private message them here                               

           check your community envelope for a reply

[Quigley]

@Reegan96 

Try sending a private message to CS_Agent  instead