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Charges to my credit card that should not be there

Reegan96
Great Neighbour / Super Voisin

I've been getting charges for the last three months at least from public mobile, I haven't been a customer in around a year. Tried to submit a ticket but I have to have a public mobile phone number to do so, as well as previous statements, and I am not a customer anymore so those don't exist. Just want to talk to someone about getting this cleared up

6 REPLIES 6

If neither you or any family member have any business with here or Koodo or even Telus then just do a chargeback on the charges through your card issuer.

hTideGnow
Mayor / Maire

Hi @Reegan96 that should not happen

 

you can open ticket with them this get this resolved

Reegan96
Great Neighbour / Super Voisin

Thank you! 

RossN
Mayor / Maire

@Reegan96 

hi you can private message them here                               

           check your community envelope for a reply

Quigley
Mayor / Maire

@Reegan96 

Try sending a private message to CS_Agent  instead 

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