@HiTechsaws wrote:
Hi,
Months ago my credit card expired and I could not log on, forgot email & password. Then the email is now one I cannot access (old work address). I have been using vouchers and now out of country and only have data and top up has expired.
I end help logging on and entering new voucher.
Hello @HiTechsaws
Reach out to a CS Agent who will assist you in resetting your account. Once you're logged into your account, you can add your voucher via this link to continue.
https://myaccount.publicmobile.ca/en/account/payment/payvoucher
To open a ticket, send a private message to a CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
We are NOT Customer Service Agents. We do NOT work for Public Mobile. We are Customers just like you who try to help others while earning credits towards their cell phone bill. Please do not share any personal information with anyone here or in a private message.
