Adding funds on PM App?

[Cactusgirl]

Hi, I was just wondering if it would be possible to get the PM app updated to include the ability to add funds to your account from your registered card (the one that payments are coming from). Currently, if I want to do that, I need to log in from the browser. Even then, it's not very easy to find where to do that and I've had to physically cut and paste the link that was provided from these forums that take me directly to the page (http://myaccount.publicmobile.ca/en/account/payment/funds/card). Currently on the app, the only way to add funds is with a voucher and there is no other option available. Is it possible to add another function that allows users to quickly and easily add funds from their registered card directly from the app? This would be most helpful!! Thanks!

[BKNS27]

@Cactusgirl 

Why don’t you check if Subscribe (AutoPay) button is enable so payment is done automatically without any service disruptions. Remember PM is on a 30 cycle and not monthly cycle so it is hard to track unless you monitor your account on a constant basis.

[hairbag1]

@Cactusgirl 

if you have a valid payment card on your account, you can dial 611 to add $$ to the account but you need to know your Public Mobile pin number. Log in to your account either mobile app or web and see if you have enuff points to pay your next renewal. Using app, log in to your Account > Rewards > Browse Catalogue. If you have at least 15 points, you can apply them to next renewal instead of paying with your payment card.

[softech · Accepted solution]

@Cactusgirl 

The add funds link is hidden on the app and My Account for those who joined since 2023.   

But you can still access the "hidden" link via My Account on the browser (sorry, not via the app).  here is the link:

https://myaccount.publicmobile.ca/en/account/payment/funds/card