So, like mentioned in the subject above, I literally switched from a $35 / 30 day plan to a $102 / 90 day plan on renewal date a day ago and was overcharged for the 90 days. My rewards weren't applied. I did not see anything that stated that my rewards wouldn't be applied, especially since I am paying more upfront for mobile service.
In addition to that, my calling services are totally broken now. Incoming calls are all coming in as private number. And when I try to make a call out, I get a message telling me that my phone isn't activated on the network.
I've been with Public Mobile for years now and haven't had either of these two issues before. What is going on? Help.
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Odd. That isn't how it worked for me before. Rewards were always tripled if one were on a 90 day plan.
I have rebooted my phone multiple times now. Updated everything. No change.
How long does it take a Moderator to help out with this?
I don't get it, because the rewards should still accumulate every 30 days, of which there are 3 instances of 30 days when changing with a 90 day plan. I used to be on a 90 day plan a while back and it definitely wasn't like this.