Payment

[Pollyanna]

I am trying to change my payment card ,but not sure where to go.

[Dunkman]

@Pollyanna 

Here is some more information:

https://www.publicmobile.ca/en/on/get-help/articles/update-or-remove-your-payment-card

[BKNS27]

@Pollyanna 

You will need to login to your account and go to the Payment section and change your CC there.

If you are an member before 2023, you will need to create a Eversafe ID before login to your account so click on Sign Up first before login to your account.

 
If you are having issues login then contact a CS_Agent by private messaging at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Handy1]

@Pollyanna  Here’s how 

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription