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Change my number to my former Telus Landline number

Goppy
Great Neighbour / Super Voisin

I can't stop a blocked caller from using my voicemail so I want to change my phone number to my old Telus Landline number that still comes up not in use. Is that something I can do?

4 REPLIES 4

maximum_gato
Mayor / Maire

@Goppy 

Ask customer support to see if they can find it and assign it to your account. If it's been more than 90 days since you had active service on your landline you can look for the number in the available number's pool to change to in your account's profile page.

hTideGnow
Mayor / Maire

hi @Goppy PM agent sometime will help to assign old number owned by people before.  But I doubt they will assign number that you owned when you were using Telus landline service.  You can try submit a ticket and ask them but i highly doubt

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

How to port number from “Blank” to Public Mobile

First, make sure your number can be ported by checking on this link

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Or log in to your Public Mobile account 

KennethJAdams_0-1693165614497.png

Then on your right side you’ll see this box. Click on Transfer Phone Number.

KennethJAdams_1-1693165614589.png

Then enter the number you want transfer and continue to next step

KennethJAdams_2-1693165614606.png

Good Luck. 

Handy1
Mayor / Maire

@Goppy  If it’s available and it’s a Telus number it’s possible . You need to ask support to help you

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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