Change in pricing

[mccollin10]

My monthly cost increased.  Is this because of the change to the old Rewards program.

[BLC]

Unfortunately yes. To add to what @Flora2024 said, it looks like we can now only apply every 15 points saved, rather than whatever we had acquired monthly.

[Meow]

No more monetary rewards!

No more loyalty nor autopay nor referral monetary credit every 30 days. Now you get 5% off your bill back in points, 10 points at anniversary and 1 point for every referral. If you participate in Community few more points could be awarded.

When you collect 15+ points you have to manually convert them to $15, it will not be automatic applied toward your bill.

[Flora2024]

yes, but you can check your reward points and redeem them to bill credit.

[eddieO · Accepted solution]

more than likely yes. What plan are you currently on? If it's the $25 for 1 GB there is a cheaper and better option at $19 for the same 1 GB but at 4G speed

[Dunkman]

@mccollin10 

Yes, it is because of the change to the new points system.  Legacy reward customers lost their monthly autopay ($2) and loyalty (up to $5) rewards.  

BTW, which plan are you on?  If you are on the $25 1GB plan, you should switch to the unadvertised $19 plan for 1GB LTE.  You should see this plan in your self service account.