Cellular data hasn't been working for all day along

[manaflare]

Am I the only one who has an issue with cellular data?

Wifi and mobile are working as usual and but the cellular data hasn't been working since in the morning.

Is it already known issue? or what I can do to activate it?

(Tried to restart my phone and turn it on and off a bunch of times)

Thank you in advance.

[bps1980]

It’s been the same for myself, my daughter and husband. 

[manaflare]

Thanks all for the help.

it started working as expected after taking out the usim and put it again.

Thanks

[softech]

@MsDrix trying to help.  

is data the only problem?? Voice ok?

Try changing the Preferred network type or network mode to 3G only and see if it helps

Also, can you confirm how much data left once again but use Incgonito mode to login My Account??

[MsDrix]

I've had the same problem all day - very frustrating!  And it doesn't seem to have resolved yet.  I was trying to help a woman in distress and I couldn't search the internet to get her the help she needed.  I have mountains of data available - I never use my full amount.  

I'm hopeful this gets resolved soon!

[hairbag1]

@manaflare 

have you access to a different unlocked phone to test to see if that helps ? If data works in a different phone, issue is with your cell. If it still doesn't work in a different phone...could be a local network issue in your area.

[manaflare]

That's not the issue unfortunately. But thanks for the answer

[hairbag1]

@manaflare 

log in on a laptop and do this to see if you still have data to use...