Can you guys take a look at the Quebec website plans. Both English and French.
There are mistakes under "offer details".
Example $13 plan says 250MB data 1/2
When you go and read "offer details" #2 says 500mb instead of 250mb.
If you look at higher plans they all show the extra 500mb as well.
@LovesToPM the Quebec plans don't show the seperate amounts of data. How much you get without auto-pay and how much you get with auto-pay. It just shows total amount. 1 gig, 2 gig, etc. Where the pictures on other provinces show each.
So if I am looking at the 1 gig plan in question then scroll down to "Offer details" I read #2 and all it says is 500 mb bonus for auto-pay.
I say to myself "What bonus? Does this mean I get the 1 gig of data like picture shows plus another 500mb bonus for autopay?
That's how people are reading it. There has already been a person on the French forums complaining the other day and saying he should get this mysterious bonus data. Which is why I made this post in the first place as the person wanted 500mb bonus for the $15 plan because that is what it said. That part is fixed now.
@LovesToPM do you see the difference in how the 1gig reads between Quebec and Ontario. Here's the screen shots.
Notice how only other provinces show the line +Bonus 500 MB with Auto-pay.
The Quebec picture just shows $23 for 1 gig and no mention of bonus data with auto-pay. BUT then you go read #2 it says 500 mb bonus with Auto-pay.
The picture makes it confusing.
If PM changes the picture and it displays like below. Then everything would make sense for the Quebec site.
Also the #2 should be added to other provinces sites that do actually have the picture that says "+Bonus 500 mb with auto-pay". Which currently does not display other then on Quebec site. Other provinces don't even have #2 in the picture just #1
@Jb456 wrote:@Alan_K here's what I see. Quebec Website. Will try to explain what is confusing on the higher plans.
The picture shows $23 says "auto-pay required" and next to 1 gig of data it has the 1/2.
When you go to "offer details" number 2 displays this.
Reading that people think on top of 1 gig they will get a bonus data of 500mb for 1.5 gigs.
Now if you switch to any other province the picture of the plans display like this.
$25 for 500mb plus another 500mb with autopay for a total of 1gig. Which makes more sense.
On other provinces notice how it only says #1 next to data and not 1/2.
In offer details on other provinces there is not even a number #2.
Which should probably be there and not on the Quebec site based on how the picture displays for Quebec. Unless you change the Quebec pictures to look like other provinces?
I hope this makes sense to you! 🙂
Sorry @Jb456 , I have to respectfully disagree with above assessment.
If you read the Quebec plan descriptions, they say
- (x) Data
- AutoPay required
Terms and conditions #2: Customers must subscribe to AutoPay to receive the (y) data bonus
This all implies that you must be registered for AutoPay to receive the (x) Data
and that without AutoPay, you would have only (x) - (y) data.
Overall I can see the allure of the new/revised plan descriptions for Quebec.
However, since some of you are not seeing it the same way, PM may decide to switch Quebec plan descriptions back to the original format. That's all I have to say.
@Alan_K here's what I see. Quebec Website. Will try to explain what is confusing on the higher plans.
The picture shows $23 says "auto-pay required" and next to 1 gig of data it has the 1/2.
When you go to "offer details" number 2 displays this.
Reading that people think on top of 1 gig they will get a bonus data of 500mb for 1.5 gigs.
Now if you switch to any other province the picture of the plans display like this.
$25 for 500mb plus another 500mb with autopay for a total of 1gig. Which makes more sense.
On other provinces notice how it only says #1 next to data and not 1/2.
In offer details on other provinces there is not even a number #2.
Which should probably be there and not on the Quebec site based on how the picture displays for Quebec. Unless you change the Quebec pictures to look like other provinces?
I hope this makes sense to you! 🙂
is it safe to assume this plan. will be coming to the other provinces?
I think whatever pm advertises they need to honor it. it's not the customers fault for false advertising.
these are some pretty nice looking plans if the 500mb is added
$15/750mb
$25/1.5gb
$35/2.5gb
$40/5.5gb
$50/10gb
