Can’t transfer phone number and am now unable to login to app

[Ronypony]

@CS_Agent

I subscribed and during activation I tried to transfer my old phone number. It said that the activation failed and now I can’t login to my account anymore. Please help with this issue and also please help me get back into my account. 

[softech]

@Ronypony did PM charge you the amount yet?

are you activating eSIM or Physical sim?

if physical, if you put in your sim card, did it connect to PM network?

While we are helping you here, message PM support  so they can have a look as well

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@Ronypony  First check credit card . Were you charged ? If not try again incognito private mode .. if you were please 

Message support directly

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.