if you put in your sim card correct, then please submit a ticket with cs agent for them to check the activation. I think it is just a sim activation problem
I’ve rebooted multiple times in hopes it would eventually correct itself. I didn’t receive a sim card, I got an esim, which is a bit confusing since this is the first time I’ve ever heard of this
Definitely try to reboot. Also make sure your sim wasn’t dislodged in the sim tray and wasn’t upside down. The tray is keyed but you’d be surprised how many people will force the sim in or that it gets dislodged when being inserted.
Yes I’ve done both. They said it could take up to 5 hours and I was “given” a temp number but never received it. My phones been stuck in SOS since yesterday
@DJ88 If you just joined PM try rebooting the phone first and try rebooting network settings also , if all else fails as support to reset your account in there end
Message support directly
while your already here and logged in the community
you can send a private message To CS_Agents by clicking >>>>>>>>here.
