yesterday
Ok, it must be a local issue in Ottawa then - I submitted a ticket as well. 🙂
We have exactly the same issue. I created a ticket with the CSA.
I'm in Ottawa too and started only today
This is happening to me as well. I can't make or receive calls and can't reach my voicemail. I noticed it as of today but it may have started earlier (my last call attempted was on Friday afternoon, which worked at that time). I'm in Ottawa!
I can do all networking except making or receiving calls
Everything working except phone calling
You need to provide WAY MORE info that that if you need our help.
@Albertbreyes Can you confirm your account is active and not suspended ? also check
Outage map in your area:
https://istheservicedowncanada.com/
if the account is active and no outage in your area and rebooting the device or network reset won’t help then please
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
yesterday - last edited yesterday
hi @Albertbreyes what phone you have? Does data work?
try reboot phone and try reset all networks on the phone
Also, try your sim in another device
and check My account to confirm if account is active
If nothing works , message support and ask them to check
