4 hours ago - last edited 2 hours ago by computergeek541
Chip was empty and had to change providerI need help to geta refund on the plan I bought for 45.oo can someone help me
Solved! Go to Solution.
4 hours ago
just message PM and if the service was never setup properly , we know that PM will usually provide full refund
The problem is that I can't log in because my chip is defective
I already changed provider I just want a refund
@Paulraposo if you are looking at refunds or account related changes you will need to reach out to a CS agent. You can open a ticket through the Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437(note: you will need to be logged into your Community account for this link to work)
what is Chip was empty?
you might not need to change provider, PM can help to fix it. But you need to message them first here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
