6 hours ago - last edited 4 hours ago by computergeek541
Chip was empty and had to change providerI need help to geta refund on the plan I bought for 45.oo can someone help me
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6 hours ago
just message PM and if the service was never setup properly , we know that PM will usually provide full refund
6 hours ago
The problem is that I can't log in because my chip is defective
6 hours ago
I already changed provider I just want a refund
6 hours ago
@Paulraposo if you are looking at refunds or account related changes you will need to reach out to a CS agent. You can open a ticket through the Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
6 hours ago
what is Chip was empty?
you might not need to change provider, PM can help to fix it. But you need to message them first here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437