Can't Login

[Pierson]

I just created a new account with a sim card that I can't activate to find out I can't do anything! All I get is "we encountered an error processing your request", and I can't actually "sign in".  And of course, customer service is all online! No live chats! What a disaster! Bye Public, I don't have time for this.

[softech]

@Pierson did you get pass the picking phone number section yet or you are not there?

are you activating eSIM or physical?

For now, message support here

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[hairbag1]

@Pierson 

Don't blame you but if you wanna have some CSA support, send a message to this link...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Pierson]

Indeed I did, but if they don't respond tonight, I'm screwed. The community is all I can access.

[Handy1]

@Pierson @Please 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437