07-12-2023 07:43 PM - last edited on 07-13-2023 12:50 AM by computergeek541
I just created a new account with a sim card that I can't activate to find out I can't do anything! All I get is "we encountered an error processing your request", and I can't actually "sign in". And of course, customer service is all online! No live chats! What a disaster! Bye Public, I don't have time for this.
07-12-2023 08:00 PM
@Pierson did you get pass the picking phone number section yet or you are not there?
are you activating eSIM or physical?
For now, message support here
07-12-2023 07:53 PM
Don't blame you but if you wanna have some CSA support, send a message to this link...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-12-2023 07:52 PM
Indeed I did, but if they don't respond tonight, I'm screwed. The community is all I can access.
07-12-2023 07:50 PM
@Pierson @Please
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437