Can receive texts messages but can't send them

[EazyE]

I can receive text/picture messages, I can send pictures messages but can't send text messages. Anyone else experience this and have a solution? ( I have contacted support and am waiting for their engineers to get back to me. )

[EazyE]

Update: I contacted support again and they did some trouble shooting, now is even worst. I have zero network now 😡

[EazyE]

No, I'm not new.

[EazyE]

Yes I have done all that. I have a Poco x6 pro. At first I could send text messages but couldn't send pictures messages so I contacted support. They did something in the back end so now I can send pictures but can't send text messages.

[hTideGnow]

HI @EazyE 

what phone do you have? you tried Reset All Network

and if you are on Android, try this 

• Name: Public Mobile
• APN: sp.mb.com
• MMSC proxy: mmscproxy.mobility.ca
• MMSC: http://aliasredirect.net/proxy/mb/mmsc
• MMS port: 8799
• MCC: 302
• MNC: 220

[hairbag1]

@EazyE 

can we assume you're a new PM'er and ported your old number to your new PM acct ?