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Can receive texts messages but can't send them

EazyE
Great Neighbour / Super Voisin

I can receive text/picture messages, I can send pictures messages but can't send text messages. Anyone else experience this and have a solution? ( I have contacted support and am waiting for their engineers to get back to me. )

3 REPLIES 3

Meow
Mayor / Maire

If you have full service you should be able to send/receive SMS.

To send/receive MMS you have to activate DATA on your phone even when using native texting app.

hTideGnow
Mayor / Maire

HI @EazyE 

what phone do you have? you tried Reset All Network

and if you are on Android, try this 

 

hairbag1
Mayor / Maire

@EazyE 

can we assume you're a new PM'er and ported your old number to your new PM acct ?

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