02-15-2023
07:40 PM
- last edited on
02-16-2023
08:21 AM
by
computergeek541
Can’t make calls from Canada to US- is this a monthly add-on?
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02-15-2023 07:49 PM
H i@Crispyshirts which addon you got?
if you got the US LD addon, it is ont a monthly add-on, it is there until the minutes are all used up
which area code you are trying to call?
Which error recording you got?
02-15-2023 07:45 PM
@Crispyshirts keep track of your add on usage here
Check add-ons /mins /Data
For most up to date account info
02-15-2023 07:42 PM
@Crispyshirts You would need a long distance add on or the more is merrier give away if you got that will work also
02-15-2023 07:42 PM
Do you have an old plan that included calling to the US? Were you here in December to get the more is merrier freebies? Have you maybe used all those minutes?
Canada add-ons will remain on your account until used. Roaming add-ons are only for 15 days. Roaming is for while in the US, not here.
02-15-2023 07:41 PM - edited 02-15-2023 07:43 PM
there's an add-on you can buy that will provide you with 1000 minutes. They stay on your account until you use it up...even if that takes several months or more.
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