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Calls dropping and not able to receive calls.

jlanceleve
Great Neighbour / Super Voisin

With out being able to make or receive phone calls I am unable to complete business that I require for work. This is unacceptable. We pay for a service and it should always be available. 

6 REPLIES 6


@bigmouth2015 wrote:

When are we expecting this issue to be resolved?


Data & calling working for me now in SK as of 4:06PM CST so maybe OK now in Alberta as well (3:06PM MST) - mostly. Didn't know what I was going to do if I couldn't reach the Rick Astley hotline! ( +1 226-336-1437 ) 🙂

bigmouth2015
Great Citizen / Super Citoyen

When are we expecting this issue to be resolved?

Nezgar
Mayor / Maire

With this outage (confirmed here in SK) I found that you can still call forward your Public Mobile line to a landline, if you are worried about missing incoming calls to your mobile number.

bigmouth2015
Great Citizen / Super Citoyen

Yes, i noticed the same thing with my phone and my mom's phone too. very inconvenient indeed.

softech
Oracle
Oracle

@jlanceleve 

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Official-outage-note-from-Telus-AB/m-p/94...

 

Failure of wireless calling and data services in Alberta and Sasketchewan

Start Time: February 6, 2:53 PM

Last Updated: February 6, 4:16 PM

 

Handy1
Mayor / Maire

@jlanceleve  

Lots of complaints of from Alberta to B.C. outages in the last hour check

Outage   map in your area:

https://istheservicedowncanada.com/

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