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Black Friday deal not working

Snprice
Great Neighbour / Super Voisin

I tried to change subscription to $34 / month deal on next payment date and now it says it’s $55/mon ! And won’t let me get the $34 now! Help!

6 REPLIES 6

Snprice
Great Neighbour / Super Voisin

I actually didn’t know there was an app and was using computer.  The app shows the changes made thanks!

Snprice
Great Neighbour / Super Voisin

There was no plan change cancellation option.  Downloaded the app and it’s showing there. 

Snprice
Great Neighbour / Super Voisin

I actually didn’t know there was an app and was using computer.  The app shows the changes made thanks!

Zanfai
Great Neighbour / Super Voisin

Try redo-ing it on desktop browser, and if that doesn't work, then contact a CS-Agent

BKNS27
Mayor / Maire

@Snprice 

I got an internal server error on my PM app the first time. Closed app and reopen it and it opened my account.

I see the Black Friday deal for 20gb at 5G for $34.

Phil_Adelphus
Mayor / Maire

@Snprice   Did you cancel the plan change?  If not you might want to start with that.

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