Being over charged for my plan

[leonpersaud]

I Changed my plan last month to the $47 4g Lte and I also have -$2 auto pay and -$4 loyalty and I am still being charged  $47 why????

[Dunkman]

@leonpersaud

If you did an immediate plan change last month, I have a feeling that it might have messed up the timing of your rewards.  If you did a plan change at your next renewal, the rewards should have been taken out properly.  

But, showing your payment history screen shot would be helpful as requested above.  

[leonpersaud]

hi sorry I sent it twice because after I sent the first one I got an email to confirm first so I didn't think it went through 

[mimmo]

@leonpersaud  can you post a screenshot of your payment history that will help alot with figuring out your pricing.

[Anonymous]

And why did you make a duplicate thread?

Edit: Doing some quick math, I think ute1978 has it. 47 - 6 = 41 * 1.15 = 47.15.

Are you being charged exactly $47 or 47.15?

[ute1978]

The plans are excluding tax.

[leonpersaud]

I Changed my plan last month to the  $47 plan and I also have  -$2 auto pay and -$4 loyalty and I am still getting charged  $47 why????

[Anonymous]

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@leonpersaud wrote:

I Changed my plan last month to the $47 4g Lte and I also have -$2 auto pay and -$4 loyalty and I am still being charged  $47 why????

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Please post a screenshot of your overview page and payment history so we can see what you have going on. Blank out any personal info of course.