02-26-2019 05:21 PM - edited 01-05-2022 03:30 AM
I HAVE BEEN STRUGGLING 2 DAYS TO GET MY SERVICES RUNNING PROPERLY.
$58.00 AND THE MODERATORS KEEP SENDING GENERIC TROUBLESHOOTING RESPONSES
I KNOW IT IS NOT AN ISSUE OF MY PHONE
DO NOT USE THEIR SERVICE!!!!
02-26-2019 07:06 PM
@indiraalee wrote:I HAVE BEEN STRUGGLING 2 DAYS TO GET MY SERVICES RUNNING PROPERLY.
$58.00 AND THE MODERATORS KEEP SENDING GENERIC TROUBLESHOOTING RESPONSES
I KNOW IT IS NOT AN ISSUE OF MY PHONE
DO NOT USE THEIR SERVICE!!!!
If you're determined to terminate your PM service, just remove the sim card and replace it with your new provider. Also...log into My Account and remove your credit card info. There are no refunds so you'll sacrifice whatever balance you currently have. Finally....give the community a chance to help solve whatever issue you're experiencing with PM. There's a wealth of info here and we're just waiting to help. Good luck whatever you choose.
02-26-2019 06:12 PM - edited 02-26-2019 06:13 PM
There's is no buyer's remorse period. Have you tried sim card in a phone known to be working with Public Mobile?
02-26-2019 05:58 PM
Hi @indiraalee, based on the subject, is it just data that isn't working on your iPhone 7+? Do SMS and voice work?
We can tailor a solution for you if you provide further details, but have a look at this post and the post it links to, as they are very likely applicable to your case here.
02-26-2019 05:42 PM
@indiraalee can you elaborate a little and the community can try to help. To start off with, what's your phone's brand and model? Are any of your service(s) working or none? I know you said it's not a phone issue but let's rule it out--stranger things have definitely happened around here.
02-26-2019 05:41 PM
Give us a chance to help you! @indiraalee what's happenning?? Details?? But with no personal information...if you want.
02-26-2019 05:35 PM
@indiraalee wrote:I HAVE BEEN STRUGGLING 2 DAYS TO GET MY SERVICES RUNNING PROPERLY.
$58.00 AND THE MODERATORS KEEP SENDING GENERIC TROUBLESHOOTING RESPONSES
I KNOW IT IS NOT AN ISSUE OF MY PHONE
DO NOT USE THEIR SERVICE!!!!
Lots of knowledgeable members here..explain whats happening..chances are someone can help