Every month my account gets suspended. I have auto pay. Why does it not take payment automatically?
@hangingkayaker Suspended as in temporarily suspended while your service continues to work? That is normal.
If you mean suspended as in your services stop working and you need to make a manual paymeny to reactivate your plan. Then you should ask the moderators to fix the problem.
Check on the payment due date at the top and the autopay date at the bottom of your overview page. Both should be on the same date. If not, let the moderator know about the date mismatch.
Some members of the forum will manually load up the funds a few days before their payment date. Kinda defeats the purpose of having autopay, but it prevents the account from being suspended.
