notice that my account is on hold until payment

[Brian21]

Why am I getting notice that my account is on hold until payment when I have automatic payment, I have a receipt for this months payment AND my phone services still work

[slusagm]

so, you have no service now?

like any credit card payment, it can got declined for no particular reason.  if you have no service now, then login My Account and make a pyment there

of course, you said you have service now, so just ignore

[eddieO]

@Brian21 you can likely disregard this message especially given that your service appears to still work, message will likely clear after 24hrs. For reassurance you can dial *611 to confirm that your account is in good standing