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Every month my account gets suspended. I have auto pay. Why does it not take payment automatically?

How do I get a refund for the month that I have paid for? I've had no response from the moderators who apparently run this program. It's been over 48 hours. Nobody can expect a business to run like this. I'll find another provider who is willing to h...

Spent 2 hours at the retailer who couldn't get a solid connection to the PM site to get me hooked up. All of my info was entered, an account created but no luck. I was given a temporary number, which shows up on my iphone. I can't change my number to...