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Anyone do a speedtest on 15GB/$40 plan yet?

mig39
Great Citizen / Super Citoyen

It says it's "4G" speeds, right?  But I did a speedtest from speed.cloudflare.com and it never really got over 4 Mb/s download rate.

I compared my old $40/5GB at 3G plan:

 

before.jpg


to the new $40/15GB "4G" plan:

 

after.jpg


Same location, same phone (iPhone 14 Plus).  

Seems like the new plan is also throttled.

Anyone else do a speedtest on the new 15GB plan?

23 REPLIES 23

TheGx
Deputy Mayor / Adjoint au Maire

For me it's been a week since switching and I noticed that after the first 5Gb it got really slow and especially during the hours of 3am-9am...during peak hours or seems to be fast...


@mig39 wrote:

Those speedtests were taken 2 days before my plan switched.  I took the screenshots so I could compare after the switchover.

You can see in the first screenshot that it actually starts with an upload speed around 6-7 Mb/s, but it is quickly throttled down to 3 or 4 Mb/s.  If you've ever programmed a limiter or queue on a router, you'll recognize that's how this kind of graphic usually goes.  At least that's been my experience on Cisco firewalls, as well as pfsense.  I'm sure it's the same principal on telco routers.  They sort of have to have an "average" rate to compare to, and before that average goes above the trigger point, it doesn't really see it as faster than that trigger point... if that makes sense.

Think of it it this way -- if you want to limit the rate to 3Mb/s, then you need to record at least a second or two of traffic to determine that there's more than 3Mbits going through in a second, right?  

Don't think of it as a speed, but rather a rate -- how many bits can pass through in a second, on average.

Of course, I could be talking out of my ass 🙂 since I have no idea how they program their routers.


Are you saying that the number shown in the screenshot are the peaks?  Every other website that I have used to test speeds displays the average.

darlicious
Mayor / Maire

@mig39 

Thanks for the update. Indeed it was just a matter time and when the plan was actually updated in your account vs midnight eastern when your 30 day plan renewed. 

mig39
Great Citizen / Super Citoyen

Those speedtests were taken 2 days before my plan switched.  I took the screenshots so I could compare after the switchover.

You can see in the first screenshot that it actually starts with an upload speed around 6-7 Mb/s, but it is quickly throttled down to 3 or 4 Mb/s.  If you've ever programmed a limiter or queue on a router, you'll recognize that's how this kind of graphic usually goes.  At least that's been my experience on Cisco firewalls, as well as pfsense.  I'm sure it's the same principal on telco routers.  They sort of have to have an "average" rate to compare to, and before that average goes above the trigger point, it doesn't really see it as faster than that trigger point... if that makes sense.

Think of it it this way -- if you want to limit the rate to 3Mb/s, then you need to record at least a second or two of traffic to determine that there's more than 3Mbits going through in a second, right?  

Don't think of it as a speed, but rather a rate -- how many bits can pass through in a second, on average.

Of course, I could be talking out of my ass 🙂 since I have no idea how they program their routers.


@mig39 wrote:

Right on the money 🙂

 

Here's my speedtest, 3 days after switching over.  So yeah, anyone reading this in the future, the best thing to do is just wait 🙂

day-after.jpg


That's interesting. Was that in the same place?  I really do think that there was a network issue because your previous tests give indication that this wasn't the result of the normal 48 hour delay for change of speed. The 3Mbps 3g plans wouldn't have been close to being able to providing more than 6Mbps upload speeds.

mig39
Great Citizen / Super Citoyen

Right on the money 🙂

 

Here's my speedtest, 3 days after switching over.  So yeah, anyone reading this in the future, the best thing to do is just wait 🙂

day-after.jpg

mgenn
Good Citizen / Bon Citoyen

Screenshot_20221106-010426_Speedtest.jpg

I have been on 4g for over 

a month now and speeds are good for me.


@JL9 wrote:

@mig39 Please keep us updated with the next speed test, bc I will be switching to the 15Gb plan in the middle of the month and it would be nice to see an improvement lol


The best you're going to see on this plan is about 100Mbps downloads and about 10Mbps uploads.  Yes, these speeds are possible but it depends largely on the network and available capacity of the network in each specification testing location.


@mig39 wrote:

It says it's "4G" speeds, right?  But I did a speedtest from speed.cloudflare.com and it never really got over 4 Mb/s download rate.

I compared my old $40/5GB at 3G plan:

 

before.jpg


to the new $40/15GB "4G" plan:

 

after.jpg


Same location, same phone (iPhone 14 Plus).  

Seems like the new plan is also throttled.

Anyone else do a speedtest on the new 15GB plan?


Neither of those speed tests from when you were on either the 3g or 4g plan are thottled.  Unfortunately, this is probably as good of a speed you get unless you run the test again in a differetnt location.

gpixel
Mayor / Maire

@mig39 

my download speed is anywhere from 7mb-90mb. if the device is connecting to LTE not LTE+ the speed is around 7mb

Screenshot_20221030-234823~4.png

Screenshot_20221030-234637~3.png

I'm not too sure what's going on with the upload speed. but it seems PM is throttle it with these new 4g plans

JL9
Mayor / Maire

@mig39 Please keep us updated with the next speed test, bc I will be switching to the 15Gb plan in the middle of the month and it would be nice to see an improvement lol

darlicious
Mayor / Maire

@mig39 

You may have the opposite issue with it being on a new network it hasn't throttled yet?

 

This thread may help as it gives a speedtest from a month ago....82mbps. And a case of the 4G LTE full download speed having a glitch. So if your data speed doesn't improve by tomorrow you should contact customer support. Also consider the fact that your plan didn't change until payment was taken.....so rather than midnight eastern when your data counter resets your plan probably didn't update and change until sometime between 6am and noon eastern.

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/4G-speeds-issue/m-p/886826

mig39
Great Citizen / Super Citoyen

As a comparison, here's a speedtest from the same phone, same location, but using a European e-sim (Orange France) that's supposed to offer "3G" speeds when roaming in Canada.  It's roaming on Telus, so same tower, but using the 5G antenna:

5g.jpg

That was only 2 seconds or so of testing before I chickened out and force-quit Safari 🙂  I wonder how much data that used!   Anyway, it's *supposed* to be throttled to 3G speeds, but I think it would just keep climbing.  And 5G is more sensitive to distance, I think, so if I were closer I'm sure it would be faster.

The same SIM averages around 1Mb/s when it roams on Rogers.



darlicious
Mayor / Maire

@softech 

Oh I have plenty of data on the account....21GB but I still don't want to waste 400mb on a speedtest.

 

@mig39 

There are "lighter" speed tests but I don't trust their results because when compared to others their results are much lower speeds. You can perform a speed test and cut off a few seconds into the test to get a general idea of data speed with it costing a quarter or less of data used for a full test.

mig39
Great Citizen / Super Citoyen

Yes, that's always a concern.  I wonder if there's a decent speedtest site out there that doesn't use too much data?

@darlicious   wait 25 days, maybe another 2GB coming  🙂

mig39
Great Citizen / Super Citoyen

I literally did a reboot, thinking the same thing 🙂

I tested in the same area, to be consistent.  But I'll try again from right under a Telus tower tomorrow 🙂

But I just recently switched, so maybe it hasn't updated to the router that does the throttling yet.

darlicious
Mayor / Maire

@mig39 

I have the unlucky $13 plan with full speed 4G LTE data but I'm reluctant to do a speed test and waste my add on data.....there's no plan data to play with.

@mig39   before you test next time, try a reboot

 

Also, test in different area, not just your home or your work, just in case it is some local network issue.

 

mig39
Great Citizen / Super Citoyen

Ah ok, it's been about 48 hours already, but I'll wait another 24 and test again. 

Maybe with all the craziness and downtime, the process is delayed.

 

Anyone else do a speedtest they can share from the new $40/15GB 4G plan, though?  That was the original question 🙂

darlicious
Mayor / Maire

@mig39 

Wow....you were getting 4.74mbps on a "3G" plan? I'm lucky if I can get 2.5mbps on average.

darlicious
Mayor / Maire

@mig39 

When did your plan change? It takes up to 48 hours for your data speed to unthrotte.

JK8
Mayor / Maire

@mig39 

 

It will take about 48 hours for the data speed to change over for the plan change.

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