Answering phone

[Grandkids]

• Why does it take saying hi a few times before your heard?

[Grandkids]

I just checked and it's at all the settings you said it should be on. 

[Grandkids]

Thanks I'll try this. 🙂 

[Grandkids]

A50 samsung

[TheOgFrank]

Howdy! So it could be a connection issue you may want to in settings to move from automatically finding a service provider to manually picking Public Mobile as well making sure you have it set a LTE network not 3G. Again it could be a reception issue but it persist I recommend messaging PM for Tech Support

[hairbag1]

@Grandkids 

log in to the Settings in your phone to see if volte is available for you. What kinda phone are you using ?

added some reading....https://www.publicmobile.ca/en/on/get-help/articles/volte

[softech]

@Grandkids   it could be just a local network issue, or device

was it working well before and just start having issue? or you just joined and got that problem?

What kind of phone do you have ? brand and model?

does it work better when you are in a different area?