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need to correct phone number

0AN
Good Citizen / Bon Citoyen

I accidently typed my email address into the telephone number.  I can type it in on Eversafe, but it doesnt seem to save it.  Hence my text messages come through my email address and not everyone I text has that address.  How to I rectify this.  Im not very techie obviously.  Thanks for our help.

 

3 REPLIES 3

0AN
Good Citizen / Bon Citoyen

Thanks for your reply.  

0AN
Good Citizen / Bon Citoyen

 

thanks for the link, I will keep it this time.  I inserted my email address where my phone number should have gone.  My text only come through on my email address.  Not all people I want to text can be contacted that way.  Thanks again Happy New Year!

hTideGnow
Mayor / Maire

hi @0AN are you not able to login My Account?  what you mean by " through my email address and not everyone I text has that address"?

your PM services work?

but sound like you need support agent to help, you can  submit a ticket by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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