address for customer spupport

[0AN]

I need to talk to an actual support person, some kind person gave me the email address a couple of days ago, but I did not save it.  Could someone please send it to me again.  Promise I will  save it this time.

[0AN]

I typed my email address into the phone setting, Ive tried correcting with Eversafe to no avail.    Thanks for your reply

[0AN]

Thank you very much.  I appreciate the link

[computergeek541]

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@0AN wrote:

thanks, i did get a reply from the email, but will try the chat bot.  Thanks

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Was the message from CS_Agent?  If so, you can continue the discussion with that person.  Please note that isn't actually e-mail.  

[Chalupa_Batman]

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@0AN wrote:

I need to talk to an actual support person, some kind person gave me the email address a couple of days ago, but I did not save it.  Could someone please send it to me again.  Promise I will  save it this time.

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Hello @0AN 

Public Mobile doesn't have "email addresses" for customer support. They use these forums run by their own customers and can use the chat box down in the bottom right corner to look up help for lots of things. Sometimes however, the bot doesn't always work. I will include a direct link to them as well.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

What issues are you having if we may ask?

[0AN]

thanks, i did get a reply from the email, but will try the chat bot.  Thanks

[computergeek541]

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@0AN wrote:

I need to talk to an actual support person, some kind person gave me the email address a couple of days ago, but I did not save it.  Could someone please send it to me again.  Promise I will  save it this time.

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Public Mobile doesn't have an e-mail address that can be used for customer service purposes, so please disregard infromation about any e-mail address that you were provided with previously.   To receive cusotmer support, the chatbot must be used to open a ticket.