yesterday
I just joined PM Today and it says that I cannot activate the eSIM that was emailed to me. What do I do now? I cannot make any outgoing phone calls.
yesterday
@PrettyPrincess1 reach out to a support agent, they will be able to help you.
You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)