04-26-2022 08:35 PM
I just signed up last week with this carrier. When I look at my account payment history, there is a $15 charge for extra data that I did not ask for. How do I get this resolved?
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04-26-2022 11:11 PM
It is kind of confusing, but they always have 10 day for any phone plan and then the difference goes to data so the 35 plan shows up as 10 + 25 for the 3GB with autopay bonus
04-26-2022 08:44 PM - edited 04-26-2022 08:45 PM
04-26-2022 08:40 PM
@AmandaP - are you seeing these transactions for a $25 plan? If so, this is how it is displayed normally.
30-day plan/Forfait de 30 jours | $10.00 |
1GB at 3G Speed/ 1Go à la vitesse 3G | $15.00 |
04-26-2022 08:38 PM
PM displays the charges kind of weird breaking it up between data and talk. Is the total amount you paid correct?
04-26-2022 08:38 PM
Could you post a screen shot of the payment history..edit out any personal info.