Add-ons with plan change

[calgary]

I have a 3G plan and am thinking of moving to 4 or 5.  I've read in some forums that when one changes plans they lose Add-ons, etc.  For example, US L/D minutes and monthly discounts like Refer a Friend.

I also do not want to move to the Points program as I'm happy with my current discounts.  Does one have to convert to Points?

[DennyCrane]

@calgary Where did you read that? That exact question gets asked multiple times a day on this Community forum. Every day. You don't lose any of those discounts when changing plans. And no, you don't need to change to Public Points.

[Phil_Adelphus]

With the unlimited data 5G plans some add-ons become "incompatible" such as the Christmas bonus data.  They're not gone and will be there waiting if you switch back to a plan where they are compatible again.  That happened to me when I switched from $15 at 3G but the international bonus calling minutes add-on remained usable.  As I think was already stated, you do not have to convert to points, it's just an option which is said to be better avoided as the old Rewards system is better.

[calgary]

Thanks, great answers.  I don't currently have a US minutes plan and am not planning on getting one.  For the one time every 5 yrs I'm in the States, don't need one.  Roaming is cheap enough if/when req'd.  I have no fee minutes with my landline for US calling.

[calgary]

👍

[mojorising]

Nothing will change and you won't lose add-ons or any changes to your points system. for your points to change to Public Points a person has to actually sign up for that.

[JRod · Accepted solution]

@calgary 

You can change your plan without effecting your legacy rewards. You will not switch to the points system unless you manually opt into it. There are some add-on’s that are incompatible such as extra Canada minutes (as the more expensive 4G/5G plan’s include Canada wide calling) but your US long distance add-on will still work unless you have a plan that already includes US calling such as the Canada/US plan. All of your legacy rewards and refer a friends will remain and you can safely switch plans.

[hairbag1]

@calgary 

changing plans won't affect Rewards...just never opt for Points.