Activation for my account

[Huggs]

I have tried to activate my account,  you have charged my Visa twice for $56 and $45 please help 

[JRod]

@Huggs 

For activating you will need to use the app if you haven’t already as all new activations require the app.

As for the double charges, did you make two accounts and select different plans while trying to activate?

I’d suggest reaching out to customer support for assistance and they’ll be able to look into the double charges for you.

Please click this link below to message customer service:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).

[Chalupa_Batman]

Hi @Huggs 

Did you finish your activation?

Here's how to get help from a CS Agent.

To contact a Customer Service Agent, please click on the following link. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please be sure to keep an eye on the top right corner where you’ll see this icon show up.

How to sign up with Public Mobile (google.com)