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Activate new sim with my old phone number

User18
Good Citizen / Bon Citoyen

I have purchased a new sim as I lost my phone recently.

can anybody guide me, how can I activate my sim with the previous number.

4 REPLIES 4

User18
Good Citizen / Bon Citoyen

Thank you. 
how long it takes for the sim to get activated after changing the sim number 

carobass65
Good Citizen / Bon Citoyen

You just need to go to public mobile site and activate sim with your previous number. 

Meow
Mayor / Maire

Go to My account, Profile, Change SIM

 

Meow_0-1660666182692.png

Meow_1-1660666189983.png

 

softech
Oracle
Oracle

@User18   You just need to  login to My account and request Change Sim card

 

When you are in My Account, click on the Quick Links on the top right and select Change Sim card

Enter the new sim card number and following the prompt

 

https://selfserve.publicmobile.ca/en/account/edit/your-accounthttps://selfserve.publicmobile.ca/en/account/edit/your-account

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