Community

johnprince · ‎12-01-2022

Hi,

Not sure where to put this.. I'm having account problems.

I know my user name

I know the email used

Obviously, the phone number as well.

I cant get logged in to the account to get to my rewards - it says max login attempts..

johnprince · ‎02-10-2023

@LoveNature wrote:
@johnprince
to you resolve it. a different login

What is this about @LoveNature ??

LoveNature · ‎02-10-2023

@johnprince

to you resolve it. a different login

johnprince · ‎02-10-2023

@LoveNature wrote:
Hi @johnprince
Login Page Self-Serve \\ Login Page Rewards \\ Sign In to Community

use inPrivate mode,from computer to Login any of each system above Links using your email address and password.

Hello @LoveNature What is regarding?

LoveNature · ‎02-10-2023

Hi @johnprince

Login Page Self-Serve \\ Login Page Rewards \\ Sign In to Community

use inPrivate mode,from computer to Login any of each system above Links using your email address and password.

johnprince · ‎02-10-2023

@softech wrote:
@johnprince wrote:
I was able to resolve it. Can log in now. Not sure why the community uses a different login than my account / my rewards.
@johnprince this is correct by design
Community and My Account/My Rewards are different system

Community: use login name
My Account/My Rewards: login name is the email address

Make sure the email used in the Community and My Account/My rewards are the same so they can link up Community rewards if you are eligible for any month

That makes sense @softech - i will have to check if that's the case with my login, although I suspect it is.

softech · ‎02-10-2023

@johnprince wrote:
I was able to resolve it. Can log in now. Not sure why the community uses a different login than my account / my rewards.

@johnprince this is correct by design

Community and My Account/My Rewards are different system

Community: use login name

My Account/My Rewards: login name is the email address

Make sure the email used in the Community and My Account/My rewards are the same so they can link up Community rewards if you are eligible for any month

johnprince · ‎02-10-2023

Anyone know why this is the case?

johnprince · ‎12-01-2022

I was able to resolve it. Can log in now. Not sure why the community uses a different login than my account / my rewards.

computergeek541 · ‎12-01-2022

@johnprince wrote:
@Metal1967

How long? What is "incognito.."?

self solution removed

Metal1967 · ‎12-01-2022

@hTideGnow I sent Santa my list.. android was on the top.. lol.. been a long time .. think last one was an ace.. lmao

hTideGnow · ‎12-01-2022

thanks @Metal1967 that makes sense, I only use Chrome on my Andoid and Safari on iPhone

thanks

Metal1967 · ‎12-01-2022

@hTideGnow iPhone .. an old 8 too.. I have the newer ones 8 plus is my favourite..lol

hTideGnow · ‎12-01-2022

HI @Metal1967 on Android or iPhone? I don't see the nice 3 icons like you. I need to click the 3 dots.

thanks

Metal1967 · ‎12-01-2022

@hTideGnow chrome on a mobile device

hTideGnow · ‎12-01-2022

Hi @Metal1967 what browser is that??

Metal1967 · ‎12-01-2022

this is from a phone. Swipe left…

johnprince · ‎12-01-2022

@Metal1967No such setting on my browser. Not using chrome and no sue what browser .. etc.. is. Yes. Nothing comes up for my setting, just finding the setting in Chrome, Edge, Firefox, and Safari, which I expect are other types of browsers.

Metal1967 · ‎12-01-2022

@johnprince It a setting on your browser.. whether you use chrome .. etc.. incognito mode.. clearly you are able to surf the net.. do a quick search.. easier than typing instructions..

johnprince · ‎12-01-2022

@Metal1967Oh. I suppose that I did not realized that.

Can you, without joking, advise of what "incognito.." is, then?

Thanks!

dust2dust · ‎12-01-2022

Different browsers have different names for it. Incognito, private, secret etc. It's not the web page, it's the browser.

Metal1967 · ‎12-01-2022

@johnprince I was joking.. lol..

johnprince · ‎12-01-2022

@Metal1967 I do not know how that would make a difference, but I am always with a mask due to a medical condition of a member of the household. I've never heard of that - where would i be found?

johnprince · ‎12-01-2022

@hairbag1

Ok. Well, I am able to post here, but up in the top right is says community and sign in.

I've also received a verification pin and email.

statusquo · ‎12-01-2022

You click the 3 dots top of your browser to get the menu and choose incognito. It starts the browser without any cookies from using the browser earlier.