Can’t make or receive calls

[rob0114]

For about 2 days I have not been able to make or receive any calls. This started between calls and I did not make any changes to settings or run any updates on my phone leading up to the issue. I can send/receive text messages and cellular data is working fine.

I have tried the following:

-power cycling phone

-turning on airplane mode, waiting 30 seconds, turning off airplane mode

-reseating SIM card

-resetting network settings on phone

I have also checked my account. Status is Active and have unlimited Canada-wide talk. 

[hairbag1]

@rob0114 

could be a temporary local network interruption. Which area are you in ?

[LoveNature]

Hi @rob0114 

try to selecting network '3G only' or WCDMA only,
and rebooting phone.

[BKNS27]

@rob0114 

Try putting the SIM in another phone as per @HALIMACS.

If it doesn’t work, there is a provisional issue with your SIM and you need to contact a CS_Agent to have a Technician look into your SIM issue.

[HALIMACS]

@rob0114 

try your public mobile Sim card in someone else’s device.

And while you’re at it, try their Sim card in your device.

This should help establish whether you have a device or an account issue.