07-16-2023 02:27 PM
07-17-2023 09:15 AM
If I repeated a reply that was my bad.
07-17-2023 01:13 AM
@Dublicate_acct- The thread was done in 13 minutes. A new guy came in a little later wanting to offer his help on how to find information. Isn't that nice of him. Give him a break. You didn't need to repeat your own reply.
07-17-2023 01:05 AM - edited 07-21-2023 12:39 AM
Log in to your account ----> click on profile -------- near the bottom you will find your account number and more -(even your SIM card number). Hope this is the solution for you.
07-16-2023 04:40 PM
Very simple!
Type your question in search bar
and you will get not ONE but about 5 zillion answers on the same question asked since PM opened shop.
07-16-2023 02:40 PM
@Ivan_hoe You can get support to help you get account number like this
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-16-2023 02:39 PM
I'm a real dummy with this tec stuff. I need to get my Public Account number. Can't get into my account because of many tries of passwords and email addresses. People told me to go here and ask for my account number. How do I do that?
07-16-2023 02:37 PM - edited 07-16-2023 02:42 PM
I am doing this all on my desktop so hopefully if you are on the app it is the same. I need to log into My Account, then click the profile tab, and then on the right side I can hover over my account number to see the whole number and not just the last 4 digits.
Added: In the App you need to hit the + to get an additional drop down menu that lists profile, from there you can get your account number
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
07-16-2023 02:36 PM - edited 07-16-2023 02:37 PM
@Ivan_hoe login to My Account and go to Profile page and the account number is there
https://myaccount.publicmobile.ca/en/account/my-profile
07-16-2023 02:36 PM
@Ivan_hoe We are just customers like you trying to help . Please let’s go back to your first post about this here . You were given how to get account number
https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/td-p/1018018
07-16-2023 02:35 PM - edited 07-21-2023 12:39 AM
.
07-16-2023 02:33 PM
Would someone please give me my account number.
07-16-2023 02:30 PM
@Ivan_hoe That or in your my account in the profile page . Also you can get support to get it for you if you cannot find it in email or log in to account . So you can port out number
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-16-2023 02:29 PM
If you still have the welcome email from here then it's embedded in there. If you can log in to your account then it's on the profile page.