07-17-2023 10:04 AM
I added 3 GB data by mistake, I wanted to add 3GB US instead. Now I don’t know how to get reimbursed. I will never use it up, I don’t use up the data with the plan I am on. I tried contacting Customer Service but get an error code. Please help.
Solved! Go to Solution.
07-17-2023 10:38 AM
HI @Happy10
you can try to submit a ticket with PM and ask them to change back to a different addon, they usually would help if it is early enough
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-17-2023 10:07 AM
While you're waiting for a reply, can you look at the add-on in your add-on list and tell us the red number of days for that add-on?
07-17-2023 10:06 AM
@Happy10
you'll need to send a message to CSA for their help....
07-17-2023 10:05 AM
@Happy10 Submit ticket with support explain the issue and see if they can reverse this for you
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
